If you contact us via the data form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.
We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored, as well as the name and address and credit card number of the buyer.
The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.
Disabling cookies may limit the functionality of our website.
Our website uses functions of the web analysis service Matomo. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is stored on our server.
You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract data processing contract with the provider.
Your IP address is captured but immediately pseudonymized. As a result, only a rough localization is possible.
The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration.
You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: email@example.com. We will immediately delete your data in connection with the newsletter dispatch.
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us under the following contact details:
Bentele Genuss GmbH
Telephone: +43 5579 82380